Video Tutorial to manage existin RMA Repair Services.
After you have opened a RMA service for a customer you or your technician may start repairing and fill the required details, information for their reference. For example the Technician inspection result, working hours and other useful information required by your Tech store. To do this you need to open the Services Tracking from the left of the main screen.
You can press the search button to search all the RMA from the database or you can filter the service you want to search and work on.
For example you may want to scan with the barcode scanner the rma id on the printed form of a particular RMA and then you are ready to work and fill all the details you need. You can also search a service by serial number, customer phone, name.
Finally after you have finished you work you can save the RMA by clicking on Save button.